1. Communication Protocol

During your journey, kindly refrain from directly contacting the drivers for updates or tour information. For any queries, updates, or concerns, please contact Muhabiya Transport's customer support directly. This ensures a streamlined communication process and better assistance.

2. Emergency Contact Information

In case of emergencies, delays, or any unexpected situations, save and keep Muhabiya Transport's 24/7 customer support contact information readily available. Our support team is here to assist you promptly and efficiently.

3. Advanced Booking and Confirmation

To secure your transportation and avoid last-minute inconveniences, we strongly recommend booking your transport services well in advance. Confirm your pickup times and itinerary details with Muhabiya Transport to ensure a smooth experience.

4. Night Before Confirmation

For every trip, including Umrah and Sightseeing, please send your pickup time confirmations a night before your scheduled journey. This should be done at least 10 hours prior to departure. For example, "Dear Muhabiya, we have a trip to Makkah to Madinah on (Date-Month) and request our pickup time to be sharp at (Time)."

5. Stay Connected

Keep your internet connection active throughout your travel duration. This is essential for communication and coordination. Also, avoid requesting the same driver, as each driver has different duties and pickups based on availability.

6. Post-Pickup Confirmation

Once the driver has picked you up and you are inside the vehicle, please send a confirmation message to Muhabiya Transport. For instance, "Dear Muhabiya, the driver has just picked us up and we are on our way to the airport." This helps us ensure the successful commencement of your journey.

7. Safety First

Adhere to safety measures during the journey. Follow the guidelines provided by our drivers and maintain a secure environment inside the vehicle. Report any concerns about driver behavior, car issues, or delays promptly to our customer support.

8. Satisfaction Feedback

We value your feedback. After completing your journey, feel free to share your satisfaction and any suggestions for improvement with Muhabiya Transport. Your feedback helps us enhance our services for future travelers.

Thank you for choosing Muhabiya Transport for your Umrah and Sightseeing transportation needs. We wish you a safe and comfortable journey!

Please be advised that the rates provided by Muhabiya Transport for Umrah services are subject to change without prior notice. The rates mentioned are valid until 29th Dhul Qaddah. Any bookings made after this date may be subject to revised pricing.

Muhabiya Transport strives to provide accurate and up-to-date information regarding our services and pricing. However, fluctuations in operational costs, regulatory changes, or other unforeseen circumstances may necessitate adjustments to our rates.

We recommend confirming the current rates and availability of services with our representatives at the time of booking to ensure accurate pricing and a seamless experience.

Muhabiya Transport reserves the right to modify, suspend, or terminate any aspect of our services, including pricing, at our discretion.

Thank you for choosing Muhabiya Transport for your Umrah travel needs. We look forward to serving you with excellence and reliability.

Makkah Office

Office No# 17 , Floor No #3, Opposite Multan Restaurant, Zaid Bin Haris Road, Al-Shoqiya, Makkah, 24351

UK Office

Office no.1 ,89 Cold Harbour Lane, Hayes, London .UB3 3EF

Islamabad Office

92 C, Street 78, I-4/4, Islamabad, Pakistan

Karachi Office

Office No. 101, 1st Floor, Plot No. BC 7, Crystal Court, Block 5, Clifton, Karachi, Pakistan

USA Office

17350 State Hwy 249 Ste 220 Houston TX 77064 , USA

Lahore Office

Al-Lateef Center, Main Boulevard Gulberg, Block D1 Gulberg III, Lahore, Punjab, Pakistan