Makkah Office
Near Al-takhassousi, Al Hamra Umm Al Jud, Makkah 24324
During your journey, kindly refrain from directly contacting the drivers for updates or tour information. For any queries, updates, or concerns, please contact Muhabiya Transport's customer support directly. This ensures a streamlined communication process and better assistance.
In case of emergencies, delays, or any unexpected situations, save and keep Muhabiya Transport's 24/7 customer support contact information readily available. Our support team is here to assist you promptly and efficiently.
To secure your transportation and avoid last-minute inconveniences, we strongly recommend booking your transport services well in advance. Confirm your pickup times and itinerary details with Muhabiya Transport to ensure a smooth experience.
For every trip, including Umrah and Sightseeing, please send your pickup time confirmations a night before your scheduled journey. This should be done at least 10 hours prior to departure. For example, "Dear Muhabiya, we have a trip to Makkah to Madinah on (Date-Month) and request our pickup time to be sharp at (Time)."
Keep your internet connection active throughout your travel duration. This is essential for communication and coordination. Also, avoid requesting the same driver, as each driver has different duties and pickups based on availability.
Once the driver has picked you up and you are inside the vehicle, please send a confirmation message to Muhabiya Transport. For instance, "Dear Muhabiya, the driver has just picked us up and we are on our way to the airport." This helps us ensure the successful commencement of your journey.
Adhere to safety measures during the journey. Follow the guidelines provided by our drivers and maintain a secure environment inside the vehicle. Report any concerns about driver behavior, car issues, or delays promptly to our customer support.
We value your feedback. After completing your journey, feel free to share your satisfaction and any suggestions for improvement with Muhabiya Transport. Your feedback helps us enhance our services for future travelers.
Thank you for choosing Muhabiya Transport for your Umrah and Sightseeing transportation needs. We wish you a safe and comfortable journey!
Please note that Muhabiya Transport’s prices for Umrah services are available all year, except during Hajj and Ramadan when prices may be different. For bookings outside of these peak seasons, our regular prices apply. We do our best to keep our prices and service details up-to-date. However, sometimes we may need to adjust prices due to changes in costs or regulations. To make sure you have the correct prices and service availability, please check with our team when booking. Muhabiya Transport reserves the right to change or stop any part of our services, including prices, if needed. Thank you for choosing Muhabiya Transport for your Umrah travel. We look forward to providing you with reliable and excellent service.
Near Al-takhassousi, Al Hamra Umm Al Jud, Makkah 24324
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